App development can be a major struggle for grocery retailers. Instead of building one from scratch, business owners choose a white label grocery delivery app.
A digital presence is necessary for businesses looking to sell products to consumers. From cheap clothes to expensive electronics, every retail category has benefited from embracing ecommerce. Of them all, grocery and food delivery might have been transformed the most.
Online grocery has become the largest ecommerce category in the US in terms of sales. It’s past time that grocery retailers embraced digital transformation and developed a grocery delivery app.
The thought of creating a grocery ecommerce app from scratch might seem daunting. Grocery stores aren’t known for being the most technologically advanced businesses. However, white label options are an easy fix to the problem of grocery app development. This article will illustrate how white label solutions work for online grocery stores.
What is a white label grocery platforms?
White label platforms are pre-built solutions companies can purchase, customize, and launch. A white label grocery delivery app has all the features you need for grocery ecommerce.
Custom-built and off-the-shelf apps require a lot of time and money. White label options are much easier to set up and operate. White label grocery delivery apps are plug-and-play solutions, with ongoing maintenance handled by the provider. Meanwhile, other types of apps require specialized setup and operational maintenance in-house.
How do white label apps benefit grocery stores?
The convenience of white label apps has made entering the ecommerce arena much easier. Here are ways a white label app can benefit your online grocery store.
- Cost-effectiveness: White label apps lead to significant savings. Your store doesn’t need to bear the cost of research and development or hosting servers. They are far less expensive to use than developing an app from scratch.
- Faster time to market: White label grocery delivery apps are pre-built and ready for use, so you can launch ecommerce operations very quickly.
- Customizability: Consulting with the provider will allow you to tailor your white label app to your preferences.
- Focus on core business activities: White label apps free up time to focus on core business activities. Business owners can work on increasing revenue and growing their customer base.
Key features of a white label grocery delivery app
White label grocery apps are designed with the needs of online stores in mind. Here are the features that make white label apps the perfect fit for grocery retailers:
1. User-friendly interface
White label grocery apps are built to be easy to use. Both the customer-facing app and the administrators’ backend are uncomplicated, intuitive, and user-friendly. This ensures the best possible experience for shoppers and store employees who use the app.
2. Robust backend management
White label grocery apps can serve as a central command hub for your entire store. They are made to track critical processes like inventory management, order processing, and analytics. Access to this valuable data lets you refine your ecommerce strategy and improve performance.
3. Integration capabilities
There are a lot of moving parts in a smooth-running online grocery store. A white label grocery delivery app combines all disparate elements through integration. You can connect your payment gateways and other third-party services.
4. Scalability
Whatever the size of your business, white label apps can be tailored to match your needs. Dealing with growing order volumes or expanding into new markets is much easier. A simple consultation with your provider will allow you to scale up your operations.
5. Security
If you are new to app development, you may overlook important details. But white label grocery delivery apps eliminate that risk. Since they are created by experts, they include data encryption and advanced security features. These guarantee safety for your business and your customers.
Why your grocery business needs a white label delivery app
These ready-made grocery delivery apps can save you the significant costs of custom development. You’ll also bypass the expensive and time-consuming process of research and development, allowing you to focus on growing your business instead of reinventing the wheel.
The top three reasons to opt for a white label grocery delivery app are listed below.
Superior customer experience
With white label grocery apps, shoppers enjoy a simplified experience from product selection to checkout. This increases customer satisfaction and long-term retention. Features like real-time order tracking build more trust in your store.
Higher sales and revenue
White label apps make it easier than ever for customers to shop online. Providing an easy way to access your store will draw in more customers. Furthermore, offering a convenient shopping experience will lead to an increase in order frequency.
Competitive advantage
Implementing a white label grocery delivery app helps you focus on core business areas. This gives you a strategic advantage and ensures you stay ahead of the competition. White label apps can also be customized to match your aesthetic and differentiate your brand.
How to choose the right white label grocery delivery app
The benefits of using white label grocery apps are quite clear. But to get the most out of your chosen solution, you need to select the right provider.
Here are some primary considerations before choosing a white label grocery delivery app.
1. Assess your business needs
It’s important to be clear about what you want from your grocery delivery app. This means evaluating your store’s performance and setting goals that you would like to achieve. Consider the volume of orders you are expecting to receive through the app. Also, choose the specific features you want to be included in your white label solution.
2. Evaluate potential providers
Many software developers build custom solutions, but not all will be a good match. Look up the provider’s past clients, read reviews, and ask for work samples.
Also, ensure that your white label app provider offers 24/7 technical support. You will need this for issues you might face while implementing or using the app.
3. Consider customization options
Look for white label solutions that can feature your own branding, color palette, and logo. You should also implement signature features in your online store, such as loyalty programs.
4. Cost considerations
Finally, consider how your desired white label solution fits your store’s budget. Implementing a white label grocery delivery app costs less than full-scale development. However, there will be recurring expenses in the form of an ongoing subscription fee.
Case studies: Success stories of white label grocery delivery apps
White label grocery delivery apps are an appropriate fit for all businesses, regardless of size. Many grocery retailers have benefited from white label solutions, as shown in this example:
Example: Kritikos, a large supermarket chain
With over 450 branches, Kritikos is one of the most recognizable Greek grocery brands. It wanted to modernize its operations by entering the ecommerce arena. It aimed to boost revenue and improve its online presence with a new ordering channel. The company also wanted to leverage its extensive network of stores as fulfillment centers.
Wave Grocery specializes in white-label solutions and helped Kritikos set up its online operations. Kritikos became the first supermarket in Greece to have its own native mobile app. The company saw a 350% increase in the number of prefectures it served through online orders, booming during the pandemic. It also created over 40 mini-distribution centers to increase successful online order fulfillment.
Steps to implement a white label grocery delivery app
Implementing a white label grocery delivery app is quite straightforward compared to full-blown app development. There is much less trial-and-error involved in the four main phases of the process. Let’s take a close look at each one.
1. Planning and strategy
This is where you outline the vision for your grocery ecommerce store. It involves setting clear objectives, such as higher revenue targets or customer engagement. You should also define the target audience for your grocery delivery app.
2. Development and customization
After selecting a white label app provider, you enter the consultation stage. At this point, you will work closely with the provider to develop a customized solution. Incorporate your branding and tweak the features for your specific use case.
3. Launch and marketing
Pre-launch preparations include testing your app and creating a checklist of final adjustments. You should also prepare a market campaign to raise awareness about your new app. Use this campaign to promote you’re app’s convenience and time-saving benefits and to position it as the go-to solution for hassle-free grocery shopping.
4. Post-launch support
Once your app is up and running, you must closely monitor its performance. List key performance indicators (KPIs) and metrics to track how well your store is doing.
This is also the stage where you will start receiving customer feedback. Listen to your customers and ensure future improvements to your online grocery store.
Future trends in white label grocery delivery apps
The grocery ecommerce market will continue to grow over the next few years. This will be accompanied by a similar increase in white label solutions for grocery stores. Certain trends are set to impact the landscape of white label grocery delivery apps. Here are the top three:
Technological advancements
Grocery ecommerce was born out of a technological leap in how people shop. Artificial intelligence (AI) and augmented reality (AR) are set to play bigger roles in online shopping. AI technology will improve analytics and personalized recommendations, while AR will introduce a hybrid element.
Consumer behavior changes
Convenience and saving time are the top reasons consumers choose grocery ecommerce over physical stores. Store owners will continue to strive to meet these expectations by refining customer experience.
Grocery stores must also adjust to changing consumer demands, like calls for sustainable business practices. Examples include eco-friendly packaging, grouped delivery orders to reduce emissions, and suppliers with environmentally friendly operations.
Market expansion
As digital infrastructure becomes more accessible worldwide, more consumers will enter the ecommerce market. A dynamic increase in emerging markets like Asia-Pacific, China, and India is also expected. Entrepreneurs should monitor this period of expansion for opportunities to capitalize on and grow their businesses.
Conclusion
White label solutions are a blessing for grocery store owners. They simplify ecommerce operations and make them more accessible than ever before. They also have many attractive benefits, like lower costs and greater customer satisfaction.
Using a tailor-made solution like Wave Grocery allows retailers to unlock the full potential of ecommerce.